Changing your PC’s pin from time to time is a practice we all should incorporate into our daily lives. As it helps boosts security and prevent anyone from accessing your computer if they get to know your pin accidentally. But sometimes Windows won’t let you change it, Windows may prevent you from making that change by displaying a “This option is currently unavailable” error. Here is How to fix the Unable to Change Sign-in PIN on Windows 11 and Windows 10.
Disconnect Work or School Account
One of the major reasons behind this error could be if you’ve linked your work or school account to your PC. Therefore, you should first disconnect that account before attempting to change your PIN again.
- Open the Start menu and click on the cog-shaped icon to launch the Settings app.
- Navigate to the Accounts tab and click on ‘Access work or school’ on your right.
- Click on your email id and then click on Disconnect.
Use the forgot PIN option
If disconnecting your work or school account doesn’t help, you can use the forgot PIN option to reset your Windows Hello PIN.
- Press the Windows key + I to launch the Settings app. In the Accounts tab, click on the Sign-in options.
- Click on the arrow next to PIN (Windows Hello) and click on ‘I forgot my PIN.’
- Click on Continue.
- Enter your Microsoft account password to verify your identity.
- Set up your new PIN by entering it twice and then clicking on OK.
Switch to a Local account
If Windows is still not letting you change your PIN, you can temporarily switch to a local account and try again.
- Press the Windows key + S to access the search menu. Type in your account info and press Enter.
- Under Account settings, click on ‘Sign in with a local account instead.’
- Follow the on-screen instructions to set up your local account.
- After the setup, click on ‘Sign out and finish.’
- Sign in to your local account and change your Windows Hello PIN.
- Next, head to the Accounts tab and click on the Sign-in options.
- Click on ‘Sign in with a Microsoft account instead’ and follow the prompts to switch to your Microsoft account.
Delete the NGC folder
All your PIN and Passwords are saved in the NGC folder. If Windows cannot access that folder for some reason, you may encounter such issues. You can delete the NGC folder and set up your Windows Hello PIN again to fix it.
- Right-click on the Start icon and select Terminal (Admin) from the list.
- In the console, run the following command to take ownership of the NGC folder.
takeown /f C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft\NGC /r /d y
- Next, run the following command to grant administrative permission.
icacls C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft\NGC /grant administrators:F /t
- Close the Terminal, then click on the search icon on the Taskbar, type in file explorer, and press Enter.
- Use the following path to navigate to the Microsoft folder.
- Select the NGC folder and click on the trash icon at the top to delete it.
- After you complete the above steps, your old Windows Hello PIN will be removed to let you set it up again.
Tweak Registry Files
So, if the problem persists, you can employ the following registry trick to fix issues with the Windows Hello PIN. As modifying registry files on your PC allows you to make various system-level changes.
- Press the Windows key + R to launch the Run utility. Type regedit in the Open field and press Enter.
- In the Registry Editor window, paste the following path in the address bar at the top and press Enter.
- Right-click on the System key, go to New and select DWORD (32-bit) Value. Name it AllowDomainPINLogon.
- Double-click the newly created DWORD and change its value data to 1. Then, click on OK.
Here is How to fix the Unable to Change Sign-in PIN on Windows 11 and Windows 10. This error can be frustrating but with all these methods we hope you find a solution. If anyone of these didn’t work then we suggest contacting Customer Care at Windows.