How To Fix Samsung Messages App Keeps Stopping

Dissimilar to Samsung Internet, Samsung’s messaging app is only available on its smartphones. It has some exciting features, such as a recycle bin, and it allows you to customize your chat screen. All of those cool features, however, are rendered ineffective if the Samsung Messages app on your phone repeatedly crashes. Many Samsung phone owners complain that the major issue begins immediately after installing the OS version. It is usually caused by software bugs or firmware problems. Below we have a few troubleshooting steps on how To fix the Samsung messages app if it keeps stopping or crashing.

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When an app on your phone stops working properly or stops for no apparent reason, you must force stop it and restart it. This could temporarily resolve any issues with the app.

  1. Step 1: From the resulting menu, long-press on the Samsung Messages app icon and select the tiny info icon.
  2. Step 2: On the app info page, in the bottom right corner, tap the Force stop option.

Use the Samsung Messages app again to see if it works properly.


If there is insufficient storage space, the Message app may behave improperly. We recommend deleting any unnecessary or unwanted large files from your Samsung Galaxy phone.


To function properly, Samsung Messages requires a few permissions. Certain features of the app may not function properly or may crash unexpectedly if access is denied.

To grant app permissions for the Samsung Messages app, follow the steps below.

  1. Step 1: From the menu, long-press on the Samsung Messages app icon and select the info icon.
  2. Step 2: Tap on Permissions.
  3. Step 3: Grant each required permission one by one.

After that, restart the Samsung Messages app and try using it again.

4. Set The Application As An Default Messaging App

Before proceeding with any troubleshooting steps, if you have multiple messaging apps installed on your device, this could be the cause of the messaging app not working, as you may have set another application as the default application. If that’s the case, change the settings for the default message app right now.

  1. Go to Settings > Apps.
  2. Hit Default System App > SMS App > Messages.


Temporary data (also known as cache data) collected by the Samsung Messages app may also impair app performance, particularly if it is old. You can try clearing the cache data for the Samsung Messages app to see if that helps.

  1. Step 1: From the menu, long-press on the Samsung Messages app icon and select the info icon.
  2. Step 2: Navigate to Storage and select the Clear cache option in the lower right corner.

If the problem persists, try clearing the App data instead. This effectively returns the app to its default settings and resolves any issues.


You may be using an older version of the Samsung Messages app if you haven’t updated it in a while. This can cause compatibility problems and the app to behave strangely. As a result, updating your phone’s apps is always a good idea.


Safe Mode is a useful Android tool for troubleshooting various issues with your phone. If you suspect that your problems with the Samsung Messages app are the result of a third-party app running in the background, booting your phone in Safe Mode will help you confirm it.

  1. Step 1: On your phone, press and hold the Power button until you see the power menu.
  2. Step 2: To enter Safe Mode, long-press the Power off icon and then tap the green checkmark.

Try using the Samsung Messages app for a few minutes after entering Safe Mode.

So on the behalf of the above content, we have enlightened you on some of the best ways to Fix the Samsung Messages App that Keeps Stopping. If you’ve any queries, let us know in the comment below. Till then stay tuned for more info.

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