Google One is Google’s service for backing up and restoring basically all your data. It’s pre-installed in most Android devices and backs up basically everything on your Android Device: your apps, photos, emails, etc. all are handled by Google One and this was just one part of many things that it can do. So this service is essential for many but sometimes it can get buggy. Some users claim that for them it gives errors like “Couldn’t backup now, try again later” or it starts the backup and automatically stops after a few seconds. If you are facing the issue of Google One backup not working on your Android device then this guide should help you fix the issue. Also before starting the fixes we recommend you take a backup of your data at a safe place like a PC or Laptop or Google Drive.
How To Fix Google One Backup Not Working on Android
Now with everything out of the way let’s get into the fixes. below we have discussed some tutorials through which you will be able to fix the issue of Google One backup not working on Android.
Fix 1: Force Stop Google One
- Head over to Settings > Apps > See All Apps.
- Select Google One and then tap on Force Stop > OK.
- Launch Google One and check if Backup is working on your Android device.
Fix 2: Force Stop Google Play services
- Head over to Settings > Apps > See All Apps.
- Select Google Play Service and tap on Force Stop > OK.
- Launch Google One and check if Backup is working on your Android device.
Fix 3: Delete Data Of Google One
- Head over to Settings > Apps > See All Apps > Google One.
- Then go to Storage and Cache and tap on Delete Data > Delete.
- Launch Google One, sign into your account and retry doing the backup.
Fix 4: Delete Data Of Google Play services
Note: Doing this might log you out of other apps and cause other issues like unpairing your WearOS smartwatch if you had one connected.
- Head over to Settings > Apps > See All Apps > Google Play Service.
- Then go to its Storage and Cache and tap on Manage Space > Clear All Data.
- Launch Google One, sign into your account and retry doing the backup.
Fix 5: Remove VPN and Custom DNS
If you’re using a Virtual Private Network (VPN) to change your location or a Custom DNS then both these can interfere with the backup process so it’s better to turn them off if they were enabled.
- Head over to Settings > Network and Internet >VPN > turn it off.
- Go back to Network and Internet > Private DNS > Select Off or Automatic.
- Now launch Google One and check if Backup is working on your Android device.
Fix 6: Downgrade Google One
- Head over to Settings > Apps > See All Apps > Google One.
- Scroll to the bottom and note down its app version.
- After that, go back to the top and tap Uninstall > OK.
- If you’re not able to uninstall then you need to do this via ADB.
- Now download and install an older version of Google One from here.
- Check if it fixes Google One Backup not working issue on your Android Device.
Fix 7: Downgrade Google Play Services
Note: Doing this might log you out of other apps and cause other issues like unpairing your WearOS smartwatch if you had one connected.
- Head over to Settings > Apps > See All Apps > Google One.
- Then tap on the overflow icon and select Uninstall Updates > OK.
- Check if it fixes Google One Backup not working issue on your Android Device.
Ok, so this was it for this Guide. If all these methods did not fix the issue then its best for you to contact the Google Customer Care team and they will guide you through the troubleshooting steps.
