How to fix Google Play and Google Wallet keeps Declining Card

Does Google Wallet keep declining your card? The Google Play app is a hub for entertainment apps and productivity tools, games, and more. There are multiple paid apps on this store, and many of them rely on monthly or annual subscriptions. Google Play and Google Play also have Gift Cards. Unfortunately, there’s a problem that many are facing where the cards keep getting declined.

If you want to purchase an app and the card keeps getting declined, the payment will not go through as a result. You won’t be able to install the app or make the in-app purchase you want to. It’s extremely frustrating and inconvenient for users. If you have this problem, you can try the troubleshooting methods mentioned below to try and solve the problem.

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Why is Google Wallet declining the card?

If you have mismatched card information, entered the wrong CVV number, or if your app is out of date, it can cause these issues. If you recently updated certain details of your card, you have to enter it again. Getting the basics out of the way, make sure you have enough balance in the card and also that you did not exceed your spending limit.

In some cases, banks suspect that there’s unusual activity and temporarily block online transactions or even block the card. Check whether the card is working on other platforms. If it is, then it’s probably an issue with Google’s servers or systems and payment gateways that’s causing issues with your payment.

Try re-entering your card details and re-checking all the information. If your card has enough balance, didn’t exceed limits, and also the card is working fine on other platforms, it’s a problem on Google’s end.

How to fix Google Wallet keeps declining card

Method 1: Restart your phone and restart Google Play

These methods may seem trivial, and you may have already done these. However, restarting your phone clears the cache, forces the entire OS to boot from scratch, clears all the apps in RAM, and suspends background activity. It’s worth mentioning since it fixes connectivity issues and system-level bugs. It also clears information like device location and device ID, and these two are necessary for the authentication of payments.

After this, restart the Google Play Store app. The temporary cache that’s faulty may cause many issues with payments. In an extreme case, you can force stop Google Play and Google Play Services, restart them, and try again. This might fix the issue with Google Wallet declining your card.

2: Remove root privileges to fix Google Wallet declining your card

Most OEMs do not let you easily root your phone. Some companies don’t even allow you to unlock the bootloader. However, some phones have this option open, and there are several communities online that engage in customization and rooting. It gives more customization and administrative privileges over your device.

However, rooting is a security risk since it removes a lot of Android’s protections that are meant to defend against cybercrime. This is risky for banking apps and also for Google Play/ Google Wallet. As a result, they ban the payments from happening. Remove the root privilege and try the payment again.

3: Make sure you have a proper internet connection

If your internet connection isn’t secure or if it’s really slow, banks or Google can decline your transaction. Payments made on public Wi-Fi have a higher chance of failing since they’re not very secure and are easy to intercept by people with nefarious intentions.

You need to get a secure internet connection that’s also fast if you want payments to work reliably.

4: Update Google Play and Google Play Services

Payments on Google Play typically go through reliably on the latest versions of the app. If you’re on an older version, you’re missing a new UI design, new features, and also a more seamless payment experience. Make sure you have the latest version of the Google Play Store app on your phone. Outdated versions of the Play Store will be buggy and might not be compatible.

If you want to confirm this:

  1. Open the Google Play Store app on your phone.
  2. Go to Settings.
  3. Check for available updates.
  4. Download and install if there are any updates available.

After this, also make sure that Google Play Services is on the latest version. If your Google Play services are on an old version, it might not work properly for payment.

To update Google Play Services:

  1. Open the Settings app on your phone and go to the Apps section. In some phones, it’s called Application Manager.
  2. Find Google Play Services.
  3. Tap on Google Play Services and check whether there are any updates. If there’s an update, tap on install and wait for it to finish. once it’s done, you can retry.
  4. Another method is to directly update by searching “Google Play Services” on the Google Play Store. Then, tap on the Update button from there. We recommend enabling automatic updates for this.

5: Check all your card credentials

The key credentials are your card number, your card PIN, the CVV/ Security number, your balance and the expiry date. Check whether your debit or credit card is still valid and isn’t an expired one. If it’s still not out of date, check whether the entered expiry date is accurate.  In case you’ve been using it for several years, it’s possible that the card is an expired one. If your card is indeed out of date, you’ll have to contact your bank and get a new card if you want to make transactions online. After the expiry date, cards stop working entirely.

After confirming that the card is not out of date, you have to check the PIN of the card. You have the enter the CVV for every transaction, after which you’ll get an OTP to confirm the transaction. Double-check whether you’re entering the correct PIN number since the transaction will decline if you enter the wrong one.

Now, check the balance in your account. You can do it with net banking or with banking apps. For example, if the app or service you’re buying is 50$ and you have 40$, then the transaction will not go through. If you don’t have the funds, you have to top up before proceeding with the transaction.

Finally, check your bank’s transaction limits. If the card limit you set is 50$ maximum, and the transaction you’re trying to make is 60$, it will not go through. If it’s an international transaction, make sure you have enabled that on your card. You can change card balance limits in the Card Controls section of the banking app, or net banking. You may revert the changes after the payment.

6: Contact your bank

If there are server issues or payment gateway issues with your bank, that is often the reason why transactions get declined. If a transaction is blocked for security, you have to contact support and tell them that it isn’t a concern and that you’re making the transaction.

7: Use a Google Play Gift Card

Google Play Gift Cards are directly redeemable, and you can add those to your Google Play account and redeem the balance to make your purchase.

These were all the methods to help with Google Play or Google Wallet declining your card.

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