9 Ways to Fix Samsung Smart Switch Not Working on Android

How to Fix Smart Switch Not Working

To move contacts, media files, app data, and messages from an old Android phone to a new Galaxy device, use Samsung’s Smart Switch software. Although Smart Switch makes it simple to import data from an old phone, there are many ifs and buts in the software. When Smart Switch doesn’t function at all, you may need to transmit data using other unusual techniques. Fix Samsung Smart Switch not working on Android by using the tips listed below.

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How to Fix Smart Switch Not Working on Android devices

Both Windows and Mac users can use Smart Switch. But in this article, we’ll concentrate on resolving Smart Switch on Android’s data transfer issues.

1. ENSURE THAT BOTH PHONES HAVE A SMART SWITCH INSTALLED.

You need to install Smart Switch on both Android phones in order to begin the data transfer process. Downloading the app is possible through the Play Store. On your phone, launch the Google Play Store, look for Smart Switch, and install it.

2. JOIN THE SAME WI-FI NETWORK BAND WITH BOTH PHONE CONNECTIONS.

When using Smart Switch, there are two ways to send data. You have the choice of a cabled or wireless connection. The old and new phones must be connected to the same Wi-Fi network in order to transfer data through Wi-Fi. Choose a fast 5GHz Wi-Fi frequency rather than a slower 2.4GHz frequency for a smooth transmission process.

3. KEEP BOTH PHONES NEAR YOU.

Avoid putting two phones too far apart while doing a wireless transfer. A physical wall or sufficient distance between two phones could prevent a successful transfer. Keep two phones close by and begin the transmission process.

4. CONNECT BY CABLE.

The advantages of a cable connection over a wireless one are convenience, dependability, and speed. Connect the two phones together using a Type-C to Type-C connection. The transfer process can be started by opening the Smart Switch and choosing a cable.
Use a Type-C cable of the highest caliber at all times. Samsung does include a Type-C cable with the packing even if the majority of Galaxy phones don’t come with a charger. During the Smart Switch transfer procedure, you ought to employ it.

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5. ISSUE REQUIRED PERMISSIONS.

Smart Switch requires access to your phone’s contacts, messages, and media files in order to transfer them. The first time you launch the app, it will prompt you to grant the necessary rights so that it can run efficiently. You cannot use Smart Switch if you have rejected any permission.

  • Step 1: To access the app info menu, long-press the Smart Switch app icon.
  • Step 2: Select Permissions in step two.
  • Step 3: Select the following permissions for storage, contacts, call logs, SMS, and phone.

Similarly, on your new phone.

6. LEAVE SMART SWITCH ON BACKUP.

During the transfer procedure, you shouldn’t minimize the Smart Switch app and use the app switcher to carry on with other chores on your Android. To ensure a successful transfer, keep Smart Switch open on both phones. On some phones, the OS (operating system) terminates the app when you place it in the multitasking menu in order to save power. It is best to keep Smart Switch front and center.

7. SMART SWITCH REFUSES TO TRANSFER DATA FROM WHATSAPP.

Are you attempting to use Smart Switch to transfer WhatsApp data? Make no effort. The ruse won’t succeed. On your new Android phone, Smart Switch can only migrate installed apps; it cannot move WhatsApp data.
To backup, your WhatsApp data and recover it on a new phone, utilize Google Drive. Use our specific page to troubleshoot backing up WhatsApp on Android if you are having problems.

8. Verify your old phone’s storage.

When transferring data from an old phone that has run out of storage, Smart Switch may encounter difficulties. To begin the transfer procedure, both phones’ internal memory must have at least 500 MB of free space.

9. SMART SWITCH WILL NOT TRANSFER EMAIL CONTACTS AND CALENDAR INFORMATION.

Only contacts and local calendars can be moved using the Smart Switch app. The old phone’s Google calendars and Gmail contacts will not be imported. To sync calendars, contacts, reminders, and photographs on your new phone, however, add your Google account.

If Android doesn’t support Smart Switch, you might have to utilise alternative techniques to move data from an old phone to a new one. It could take a lot of time and effort. Instead, you can quickly troubleshoot Smart Switch if you keep in mind the tips from above.

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